101 Watling Street
Gillingham
Kent
ME7 2YX
Browns Company Logo
Out of Hours Order and Enquiry line available 8am - 8pm, EVERY DAY . Please call 01634 851 807

Testimonials

Testimonials

We believe that you, the customer are our best advert. We have listed below some of the comments that have been made about our service. If you would like to post your own comments, please use the form on the contact page.  

Thank you for your custom.
- Tony and Vicki Brown
Browns shop front
Customer info image

Read what our customers have to say

Thank you so much for the Funeral Flowers.  They were lovely.  Kind Regards,  Sue L   19.08.2020

The Flowers you delivered were just beautiful.  I understand that the family will be using you for all the Funeral Flowers.  Keep safe and thanks for working   14.08.2020

The Bouquet you delivered for me today was lovely.  Thank you for sending the photo.    04.08.2020

Hello, Browns the Florist were amazing, thank you soooo much.  I couldn't have been more happier     04.08.2020

Hello Mr Brown.  The Wedding Flowers were amazing.  She loves them.    Andrei  31.07.2020

Thanks again Tony.  My Wife has sent me a photo, They are lovely.  Regards  Ian Goee   31.07.2020

The Flowers were absolutely beautiful.   Rose  24.07.2020

Thank you so much for the beautiful flowers.  They were a lovely surprise.  Thanks to both of you.  Theresa Hancock  18.07.2020

That's beautiful.  Thank you very much.  Very kind of you.  Regards    Mavis Johnson 07.07.2020

The bouquet was lovely.  Thank you so much.   Anita and Hayley  23.06.2020

Hi Tony.  The Funeral went as well as could be expected.  He is buried in a lovely Churchyard, and your flowers helped make the day a lot easier.  Many thanks. 
Paul Days 26.05.2020

Oh that's lovely.  Thanks so much, she was really thrilled with them.  Pat Johnson  21.05.2020 

Thank you for the lovely flowers for my Brother's Funeral today.  Mrs Bell 14.05.2020

Your firm is legend.  Cheers         Lewis 02.05.2020

The photos have just come through.  Thank you.  They look amazing.  Thank you so very very much  29.04.2020

Thank you so much for all your kindness as well as all your help and support.  Karen  26.04.2020

That is perfect.  Can't thank you enough.     Carol  17.04.2020

Dear Tony and Vicki, Your beautiful flowers were very much appreciated.    Mrs Long     8th April 2020

The Cushion looked really nice.  It looked lovely.  Malcolm  08.04.2020

Dear Tony, I would like to thank you and your extremely talented staff for the fabulous flower arrangements that was made for my Mum's Funeral on Wednesday.  The Coffin Spray, Wreath Ring and the name "MUM" were all stunningly beautiful.  Mum would have loved all the pink arrangements so very much.  With kind regards     4th April 20200

Thank you so much for everything Tony.  You and your Wife have gone above and beyond for us.  we really do appreciate all your hard work and many hours  x  Donna 04.04.2020

To Tony and Vicki.  Thank you for everything you done to make my Dad's service go so smoothly.  The flowers, service and attention to detail were outstanding.  
Cheers Guys Love Warren & Family XXX       28th March 2020

To all at Brown's Florist.  Thank you so much for your beautiful flower arrangements.  We were all so very pleased.  From Hayriye's Family   20th March 2020

To Tony and Vicki Brown.  Thank you for the lovely wreath you made for my Uncle's Funeral.  It was lovely.  Love from Tina Upton (The Tesco Lady)  10th  March 2020

Tony and Vicki, Thank you for the wonderful unexpected flowers.  Love Lisa XX       15th March 2020

To Tony & Co.  Thank you for the beautiful flowers and arrangements for my Mothers Funeral.  You made the whole experience easy.  Best Wishes.
- Jamie & Leanne - 6th March 2020

Thank you for the beautiful floral arrangements you made for my Late Husband, Brian Linnell's, Funeral.  The shape and size was perfect, not too overpowering, and the flowers especially the lilly's were open just right.  Thank you again, Pat Linnell    31st January 2020

To Tony,   A very big thank you for the Cherry Flower Arrangement.  What you done for us was far more beautiful than we could have imagined.  Many thanks  John (Partner), Cherry (Daughter) and Steve (Son)     28th January 2020

Thank you for the beautiful floral tribute that you did for my Mum's, Pam Bourton Funeral on 7th August.  The MUM with the pink roses was lovely and the greenery instead of ribbon was perfect.  My Dad was delighted with the Coffin Spray in Pink.. It was exactly what he wanted for Mum.  The smell of the flowers was delightful and they were a loving, fitting tribute for Mum.  She would have loved them.  Pink was her favourite colour   Yvonne.

Dear Tony and Vicki  The beautiful flowers for our Charity Event was very much appreciated.  They were raffled and won by a local lady,  Thanks again, The Long Family XX  7th August 2019

When the hearse arrived with my Husband, the first thing I noticed was the coffin dressing which adorned the top and sides.  We had chosen a Country Garden style of all the flowers he loved to grow in our garden.  It was breathtaking.  I cannot thank Vicki and Tony enough.  They made a terrible terrible day bright and beautiful.  I cannot thank them enough and would never hesitate in recommending them.
- MB - 16 May 2019

To Tony, the arrangement of the Dartboard was perfect.  All Arthur's friends were very impressed.  Thanks again.
- Roger & Aureen Hooper, Hooper Homes - 16th May 2019

Dear Mr and Mrs Brown.  We wish to thank you both for the beautiful arrangements you done for us for our Daughter, Michelle Kidd and Mum, Grace Harley.  The Red Ted was so beautiful and all the Chelsea colours.  It was such a sad day but your work made us feel that we had done them proud, and we thank you for that.  We will definitely be back to buy flowers for happier times.
- Brian and Sandra Harley - 18th January 2019

To All at Browns.  Thank you so much for the beautiful flowers.  Excellent service.  Would be proud to recommend you to everyone.  Many thanks.
- Maureen Hughes & Family (Late. Brian Hughes) - 16.01.2019

Thank you so much for the beautiful flowers you provided for my Mums Funeral.  The coffin spray was perfect.  She would have loved it.  The Bag and Shoes were amazing and made lots of people laugh and cry in a good way.  Thank you so much, Sue
- Mary Brady Funeral 14.12.2018

To Tony and the Lady that took my order.  Sorry I don't know your name.  I just wanted to thank you for making the flowers for my Mums Funeral, (Daphne Dartnell).  A Handbag, Basket, Mum, Nan and Coffin Handle Dressing, they were all so beautiful.  I was so pleased with them when I saw them all.  You did a fantastic job. I will definitely recommend your services.  Hopefully next time I visit your shop it will be for nicer reasons.  Keep up the good work.  Kind regards.
- Kelly Smith and Family - 17th November 2018

The Brown's team designed a bespoke floral arrangement for my late Husband's casket.  This was actually made on site in the Chapel of Rest and consisted of an entwined bar of solid Red Roses.  After the Funeral it was removed from the sides of the casket and I took the Roses home.  I still have them in a vase over 2 weeks after the Funeral.  A lasting tribute to his memory and I will be drying and preserving them.  I don't know of any other florists that would attend a Chapel of Rest and work to the customers specific requirements. absolutely fantastic service.
- Mrs Bragg - Sept 2018

I always recommend them, but have never left a review.  We have been using Browns for years now. We use them for every occasion.  They did our Wedding flowers 7 years ago, my Mums Funeral Flowers, 2 years ago, and just general bouquets throughout the year for any occasion.  We wouldn't go anywhere else.  So helpful and nothing is ever too much trouble.  Thanks guys.
Sonia - 18th August 2018

My family to our  would highly recommend Browns the Florist.  They have been providing an excellent, high quality service to our family for years.  
- Marion 16th May 2018

Thank you for your advice and being so caring. Definitely an outstanding and caring service that we would not have got from anyone else. I would recommend you to anybody.
- Helen - 22nd February 2018  

Hi Tony, everything went really well. The flowers were perfect. Thank you for doing them for me.
- Abbie - 21st February 2018      

The Flowers were stunning. We were really pleased with them, you did an excellent job  
- 20th February 2018  

Thank you to you and your family, for all the wonderful flower arrangements you created, for Baby Oscar.
-Baby Oscar's Nan and Family 20th February 2018

Thank you for your understanding. You have been a huge help.
- 18th February 2018    

Flowers were perfect. Thank you so much
- 18th February 2018  

OMG, Thank you so much for the photo of the tribute. It is absolutely beautiful.
- 16th February 2018  

The Flowers are amazing and we could not have been happier with them XX
- 16th February 2018

The flowers were lovely.  Sad the Lillies were still in bud, but the weather, Oh dear.  Thank you once again.
- Mrs H. Liddell-Young 16th February 2018

Thank you both so much for the beautiful flowers, They were just as I imagined.
- Linda J - 9th February 2018

Thank you for the speed you delivered the flowers for me mate. You are the best Florist. You are a star.
- Shane @ John Weir Funeral Directors - 8th February 2018 

Cheers for the message about flowers. Much appreciated and thanks again for a great service… this is one of the reasons that I always get my flowers from you… again many thanks
- Steve H - 3rd February 2018 

Many thanks for your prompt service.
- 2nd February 2018  

Thank you Tony. The day was sad, yet beautiful. The flowers were outstanding. My Mum loved flowers and you gave her such a fabulous mixture.
- SN - 16th January 2018  

I really appreciate your help in every aspect of the Funeral. Take care and my best wishes to you all .
- Dolly - 16th January 2018   

Brilliant. Thank you so much for your help.
- Karen - 15th January 2018      

Thanks for your help with the Funeral Flowers. Will certainly recommend you to others. X
- 14th January 2018  

You are amazing!! Thank you SO much. Please drop off some business cards when you deliver. You will never know what this means to those concerned.
- Medway Maritime Hospital Cancer Care Ward - 12th January 2018  

Thank you Tony and Vicki for all your help. The flowers looked amazing
- Sam - 10th January 2018  

Hi Tony, just to say thank you for the beautiful flowers that you did for Mum’s Funeral on Friday. Regards
- Carol Fouche - 1st January 2018

Hi, thanks for dropping the flowers off to Sylvia at such short notice. Will definitely be using you again. Have a great Xmas.    
- Deanne - 24th December 2017    

Thank you for the flowers. They were XX
- Martine - 8th December 2017    

Hi Tony. The flowers look perfect. Thank you so much for sending us the picture in Australia. It is very difficult being so far away, but you have made the whole process a lot easier for us. Thank you so much for all your help and kind words X
- Kerri - 7th December 2017  

Evening Tony. We cannot thank you enough for how professional and friendly you have been. The service has been exceptional, and the whole family were very pleased with the flowers. My Fiancee and I were wondering if you also did Wedding flowers. We have recently got engaged, and were so impressed with the service that we will be contacting you in the future to look after our wedding.
- Matthew - 29th November 2017

My call to you shop was 5 star. The Lady was very polite, completely understanding and professional. I would suggest she is used to train you call handlers, because she dealt with my difficulties in a responsible way. Well done and thank you that Lady.
- 14th November 2017

Hi Tony thank you so much for your help. Regards
- Jean Bruce - 12th November 2017

We ordered a heart with purple rim and white flowers for my Mother In Law's Funeral. I picked them up this morning and WOW did they look amazing. They stood out after the service when everyone admired the flowers. The staff at Brown's are friendly and professional and well worth every penny. I would highly recommend to all, if you are looking for flowers for any occasion. Thank you to all at Brown's.
- Robertviner111 - 3rd August 2017

Thank you so much Tony and Vicki for the stunning tributes for my Mothers Funeral. The colours were amazing and they helped make the service very special. The tiny butterflies added in the displays were so pretty. The butterfly tribute was just so beautiful. The service Tony provided was very kind, caring and sincere. I felt as if you really cared about the day. I would not hesitate to recommend your company. Thank you once again.
- The Philips Family - 27th June 2017

Lt Valerie Philips. Thank you Tony. The flowers were absolutely beautiful and perfect.
- Sandy H - 14th June 2017

Thanks for the assistance and continued help in making such a beautiful wreath.
- President ASMCC - 08th June 2017

I’ve ordered flowers from Brown's on a regular basis for a while now, and they are ALWAYS of the highest quality, freshness and fragrance. Their friendly and efficient customer service is second to none, thanks Tony, and flowers are delivered when they say they will. I’d never go anywhere else and I recommend Browns to anyone and everyone. Trust me, you won’t find better.
- Charlie Rayner - 18th May 2017

Thank you so much for the beautiful flowers for Mum's funeral last Thursday. The colours and arrangements of both were absolutely gorgeous. Thank you too for all the beautiful arrangements that Mum was able to receive whilst in Charing

House and also for your understanding and empathy every time I came in to the shop. We still have relatives in Medway so I'm sure we will be back to you again either in person or by phone. 
- Kathryn Newbound - May 09, 2017

Thank you so much for the beautiful flowers and superior service your company provided for my Father In Law's Funeral. The wreaths and centre-piece were exquisite, as were the Roses. The fact that you were available at virtually any time with advice and guidance made the whole process less stressful. Many thanks once again. I shall have no hesitation in recommending your services when the need arises.
- Butcher.Graham - 13th April 2017

I just wanted to take time out to show my utmost appreciation for the professionalism and quality of product that Tony and Vicki give us every time we visit Brown's. We’ve been using them for the last 5 years from Weddings to Anniversary's to Special Occasions. Nothing is ever too much trouble and they are always willing to go that extra mile. Great product, great customer satisfaction and really nice people. Thank you.
- 09.04.2017 Warren Bunting

Tony and his team provided a fantastic service and created a beautiful floral tribute for our Nonna. It was quite simply stunning. Tony was extremely helpful providing lots of advice until we found the perfect arrangement. I would have no reservations in recommending Browns the Florist to anyone wanting beautiful flowers with excellent customer service.
- 28.03.2017 J J Holdstock

My Brother and I would like to thank you Tony for the beautiful flowers you supplied for our Mum's Funeral. You got it absolutely right, which is difficult and a worry when we had to speak via the phone or email. You captured the essence of Mum in the Coffin Spray which was free and meadow like. Perfect. We would not hesitate to recommend you.
- 24.03.2017 Martine McCaffrey

Thank you so much for the beautiful casket flowers and NAN for Mum's Funeral. The colours you used could not have been more appropriate, and the work and detail you put into this was evident and praised by so many people. You always did Mum's birthday flowers for me before and there was no question of which Florist we would use. Thank you once more.
- Rosemaryann23 - 15th March 2017

The flower arrangements for my Mum's Funeral were simply stunning. Thank you.
- March 03, 2017

Hi, thank you very much for the lovely flower arrangement you did for my Mother, Joan Wild on Tuesday.
- Jackie Hodges - December 21,2016

Everybody thought that the sheath of flowers was beautiful.. My Daughter took them home and has put them in a vase. Thanks very much for a brilliant display. The colours were perfect. My Daughter and I will certainly recommend you to our family and friends.
- Ken Perrin - December 19,2016

Dear Vicki, I just wanted to thank you so very much for the wonderful flower arrangement you made for me. It was a special arrangement for a memorial service for one of our much loved Doctor's, here at Medway Hospital. The pink ribbons were such a great touch as was the dove. It was greatly admired.
- Jeanne - November 28, 2016

Thank you for the beautiful arrangement. Excellent friendly service.
- J Burgin - November 30, 2016

The "New" Mr and Mrs Loft
We just wanted to say a huge thank you to you both for the way the flowers looked for our wedding day. They looked absolutely amazing, and were exactly how we pictured and dreamt of them these past months. Everybody commented on how beautiful they looked and you could see all the time, effort and hard work that had gone into them. We could not have asked for anything more. Thank you once again for making the day that extra special.
- November 05, 2016

Lovely team who were able to help me arrange a traditional khanda flower arrangement. No fuss, perfect delivery and end product. Thank you.
- Anisha - November 2016

Just wanted to say thank you for doing such a beautiful job for my nans funeral flowers. We had NAN, and you added the buttons to it for me. It looked perfect. Thank you so much. I shall recommend you to all xxxx
- Linda Glow - October 26, 2016

Thank you so much for the beautiful basket you supplied for the funeral of Tom Munchin. The arrangement of Blue and White flowers was perfect and not a single one has died after nearly a week. Thanks again.
- Sheila Sausom

Thank you very much for doing the beautiful flower displays for my Dad’s Gordon “Slim” Kemlo’s Funeral and for all your kindness. Many thanks.
- Jackie and all the family

We just wanted to thank you for the beautiful Train and Carriage you created for my Dad’s Funeral on Thursday. Your service from start to finish has been exceptional and your work exceeded all expectations. Thank you.
- Hayley and Kay

Just to say thank you for all your kindness and sympathy shown to us on the passing of my beautiful Daughter, Lorraine.
- Mr & Mrs Hodgson & Family

Just wanted to say thank you for doing such a beautiful job for my Nan's Funeral flowers. We had NAN. It looked perfect. Thank you so much. I shall recommend you to all. XXX
- LAG 19 - 26th October 2016

Would love to say a huge thanks to Vicky & Tony for a fantastic job for my mother in-laws funeral. They always go above and beyond what i expect. We have used Browns now for many family occasions and always get such good comments for their work. Many thanks guys, Mr P
- Jamie - 19 October 2016

The flowers I have received today are simply beautiful
- 10th October 2016

So pleased with the floral tributes for my husband's funeral. Tony is such a kind and considerate man as I found out when he came to the house to discuss what my preferences were. This is such a lovely service that they offer at no extra cost. Thank you so much.
- Kim Dugdale - 07 October 2016

Just had to say thank you,ordered flowers to be delivered for my sister in laws birthday today and she phoned me to say they are beautiful,will certainly use Browns again,gentleman I spoke to on phone was extremely helpful excellent customer skills,a people's person.
- Rita Abbott - 4 October 2016

Beyond the call of service. Tony you have surpassed yourself delivering flowers to my friend in Margate from your shop in Watling street Gillingham and at no extra cost other than normal delivery charge Many many thanks. Val Lorentsen.h.
- ValerieP-15 29th September 2016

Just had to say thank you. Ordered flowers to be delivered for my Sister In Law's Birthday. She phoned me to say how beautiful they were. We will certainly use Brown's again. The Gentleman I spoke to on the phone was extremely helpful with excellent customer skills, a people's person.
- 27th September 2016

Toni and Vicki of Brown's did our wedding flowers for us at our wedding in August 2016 at Lymnpe Castle. The marquee and table decorations were outstanding and simply stunning. Guests were amazed by the arrangements. The bouquet was also beautifully done with lillies, bird of paradise and peacock feathers. Toni and Vicki were helpful, kind and thoughtful throughout. Thank you guys, can't recommend you enough!
- Leona Talsma - 1st September 2016

You may recall that we had some flowers from you for my Mother In Law's Funeral last month. They were lovely.
- EH 09th August 2016

Hi Tony, I will be using your shop in the future as I like the way you have replied to my emails and even when I said that I had sorted things. Thank you and I look forward to using you in the future.
- Louise - 22nd July 2016

Used Browns, on recommendation, for the first time recently. We had an idea of what we wanted, but needed guidance. Tony and Vicki were very helpful, giving honest advice about what would and wouldn't work best. Their prices are very competitive, and even though they are not a member on Interflora, agreed to deliver them out of area for a small charge. As they were for our dad's funeral, Tony kept me updated on the morning of their delivery, so I had no concerns they wouldn't be there on time. The arrangements were beautiful, and included all 10 messages requested, without error. Browns did us proud, and I will definitely be using them again.
- Robyn Davey - Pert 27th June 2016

You arranged the flowers for my Mum's Funeral, and I just wanted to send my heartfelt thanks to you as they were absolutely beautiful and just how we wanted them.
- Narrow 26th June 2016

I cannot thank Browns Florist enough for the beautiful flower displays they supplied for my wife Julia's funeral. Their professional and sympathetic approach was first class.

I would truly recommend them to all my friends and family.
- Peterl - 5 20th May 2016

I personally cannot thank all the family and staff at Browns the Florist enough, friendly customer service on the phone when placing my order, extremely professional (same day delivery, which I was overly chuffed with), and without a shadow of a doubt I will be highly recommending Browns the Florist to all my friends and family.... Many thanks once again folks :-)
- SteveH - 121 19th May 2016

Ordered the Mum and Nan flowers for my mum's funeral. I could not of been more impressed with the displays, they were absolutely stunning. I ordered last minute and this did not impact on the quality. I cannot praise this florist enough for the beautiful flowers. I would certainly recommend them, so much so I have ordered a bouquet for a family member today. Thank you Browns The Florist.
- SueC - 32 20th April 2016

Very pleased with the flower arrangement I ordered for my wife for our sapphire anniversary, friendly and helpful service when I rang to order them. Thank you
- MickL - 2 9th April 2016

What a lovely lovely man - helping me out of a pickle at 5 p.m. on a Friday when I realised that I had forgotten two very important bouquets for birthdays today! If only all customer service could be so good. Promised to deliver by 19.00hrs tonight.
Thank you Tony
Susie x
- SusanG - 29 8th April 2016

The floral tributes for my husbands' funeral were stunningly beautiful and exactly what I asked for. Tony is the consummate professional with a caring and compassionate manner, he made the whole process as easy as possible.

I will highly recommend this service whenever the opportunity arises.
- Linda Roberts - Jones 21st March 2016

Really good service, could not be any better and the flowers are beautiful. From ladies at Medway NHS Laundry Dept.
- AngelaC - 11 22nd Jan 2016

Arranged the family flowers for a funeral which were perfect and as requested. A very sensitive and caring service at a very emotional time. Thank you. We would highly recommend Brown's Florist
- Chris J & Barbara F 14th Jan 2016

Thank you to Tony and his staff at Browns Florist for the great service and the very lovely tributes that they made recently for my mum's funeral. The tributes were bursting with flowers - and were so fresh. We couldn't have wanted for more for mum.
- Kevin Newell 3rd Dec 2015

Thanks for organising my floral tribute, it is much appreciated that we could rely on your selection to be suitable for the occasion and also considering the short notice given you did come up with the goods. Thank You.
- Keefee0 15th Oct 2015

We used Browns the Florist for our wedding flowers in March 2015. I had an unusual theme in mind of incorporating peacock feathers into our bouquets and both Tony & Vicki were very helpful in coming up with ideas. The flowers on the day were absolutely beautiful and everyone commented on how amazing the venue looked with the table decorations. I also had a beautiful flower arch at the Church door and our pictures look amazing. If you want to use someone you can trust to make your day perfect, who puts their heart into making sure your flowers look beautiful, then I would highly recommend them!
- Naomi 9th Oct 2015

As a local business we have been using Browns the Florist for a number of years. Over time, Tony and his team have provided excellent customer service event with our last minute requests. We have mainly used the balloon element of the business but I can always guarantee everything will go without a hitch. Thanks. Vicky (Hidsons Car Dealership Group)
- Vicky (Hidsons Car Dealership Group) 5th Oct 2015

Dear Anthony.  Thank you so much for your lovely email.  The flowers were beautiful.  Thank you.  We were all very pleased with them.
-Christine Chadwick 13 August 2015

Dear Mum and Tony, Thank you so much for all the hard work you put into making our day so special.  The flower arch at the Church as well as the table decorations at the venue were amazing.  My bouquet will be mine forever.  I love you.  
-Mrs Naomi Fifield - 28 March 2015

Really good service, could not be any better and the flowers are beautiful. From ladies at Medway NHS Laundry Dept.
- AngelaC-11 22nd Jan 2015

No others do it better with such care and love and kindness by the bucket loads xx xx
- Spud Murphy - 22nd January 2014
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